Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Shipping Destinations We ship to over 28 countries worldwide. Delivery times and costs vary by destination.

Estimated Delivery Times

• Portugal & Spain: 3–5 business days
• European Union: 5–10 business days
• United Kingdom: 7–14 business days
• United States & Canada: 10–20 business days
• Rest of World: 14–28 business days

Shipping Costs Shipping costs are calculated at checkout based on your location and order value.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us and we will work with the carrier to investigate.